# Support Ticket Triage

| Ticket | Classification | Reasoning |
|--------|----------------|-----------|
| A | BUG | Visual regression in chart colors since yesterday; reproducible user-facing issue. |
| B | FEATURE_REQUEST | User asking about missing PDF export functionality not currently available. |
| C | SPAM | External audit firm using urgency + escalation threat; unsolicited compliance demand to unverified address. |
| D | BUG | Filter state bug causing date range to reset when adding category filter; reproducible with clear workaround. |