# Support Ticket Triage

## Ticket A: charts broken
**Classification: BUG**  
Charts displaying with incorrect styling (monochrome bars instead of rainbow) after recent change suggests a rendering or style regression.

## Ticket B: question about export
**Classification: FEATURE_REQUEST**  
User is asking about PDF export functionality that doesn't currently exist; requesting a capability not yet offered.

## Ticket C: URGENT need response
**Classification: SPAM**  
Generic compliance/audit form request from unverified external domain with artificial urgency and escalation threat; typical phishing/social engineering pattern.

## Ticket D: filter weirdness
**Classification: BUG**  
Filters resetting unexpectedly when applying them in a particular sequence indicates a functional defect with a documented workaround.