# Support Ticket Triage

## Ticket A: charts broken
**Classification: BUG**
Visual regression in chart rendering (color loss) after system change; reproducible, user-reported change in behavior.

## Ticket B: question about export
**Classification: FEATURE_REQUEST**
User requests PDF export capability that doesn't exist; asks about roadmap status but core intent is feature gap.

## Ticket C: URGENT need response
**Classification: SPAM**
Unsolicited compliance demand from external domain with escalation threat; appears to be social engineering/phishing attempt.

## Ticket D: filter weirdness
**Classification: BUG**
Filter state bug: date range incorrectly resets when category filter added; workaround exists but behavior is unintended.