# Support Ticket Triage

## Ticket A
**Classification: BUG**
Regression in chart rendering (colors changed from rainbow to uniform); user-reported visual defect with reproduction path (homepage, chrome/mac).

## Ticket B
**Classification: QUESTION**
User inquiry about existing feature availability and roadmap status; no defect reported, seeking information about PDF export capability.

## Ticket C
**Classification: SPAM**
External audit firm demanding compliance response with threat of escalation; unsolicited, no product issue, likely phishing or social engineering attempt.

## Ticket D
**Classification: BUG**
UI state bug where adding a second filter causes the first filter to reset; consistent reproduction with documented workaround, impacts user workflow.