# Support Ticket Triage

## Ticket A: charts broken
**Classification: BUG**

Regression in visual rendering (rainbow colors → single color) after a specific date change, reproducible across browser session.

## Ticket B: question about export
**Classification: QUESTION**

User inquiring about existing functionality and feature roadmap status; no report of broken behavior.

## Ticket C: URGENT need response
**Classification: SPAM**

External audit firm sending compliance form demand with escalation threat; not a product support request or legitimate user issue.

## Ticket D: filter weirdness
**Classification: BUG**

Reproducible filter state bug where date range resets when adding secondary filter; has documented workaround but indicates incorrect state management.