# Support Ticket Triage

## Ticket A: charts broken
**Classification: BUG**
Visual regression in chart rendering (color scheme change) affecting core UI feature; user reports recent breakage with clear reproduction context.

## Ticket B: question about export
**Classification: FEATURE_REQUEST**
User asking about PDF export capability that doesn't currently exist; inquires about roadmap inclusion for new export format.

## Ticket C: URGENT need response
**Classification: SPAM**
Unsolicited compliance demand from external domain with threat language; not a legitimate product support issue or customer inquiry.

## Ticket D: filter weirdness
**Classification: BUG**
Filter state management bug causing unexpected reset behavior; reproducible across sessions with identifiable workaround pattern.