# Support Ticket Triage

## Ticket A: charts broken
**Classification: BUG**
Regression in visual rendering (rainbow bars → uniform color) following a recent change; user-reported behavioral change on specific browser/OS.

## Ticket B: question about export
**Classification: FEATURE_REQUEST**
User seeks PDF export capability that doesn't currently exist; mentions CSV/PNG are available, implying this is a capability gap rather than a malfunction.

## Ticket C: URGENT need response
**Classification: SPAM**
External audit firm sending compliance form with threat escalation language; not a user support request for the product itself.

## Ticket D: filter weirdness
**Classification: BUG**
Reproducible defect in filter state management where adding a category filter unintentionally resets the date range; has consistent workaround indicating state handling issue.