# Support Ticket Triage

## Ticket A: charts broken
**Classification: BUG**
Regression in chart rendering (color display changed after yesterday's update); user reports loss of rainbow coloring across bars.

## Ticket B: question about export
**Classification: FEATURE_REQUEST**
User requests PDF export functionality; current options are CSV and PNG but PDF is missing.

## Ticket C: URGENT need response
**Classification: SPAM**
External compliance/audit form unrelated to product support; exhibits phishing/social engineering markers (external domain, urgency pressure, escalation threat).

## Ticket D: filter weirdness
**Classification: BUG**
UI state regression where adding category filter after date range causes date filter to reset; user has identified order-dependent workaround.